We read everything.
One inbox, answered by the person who builds the product: support@genclean.site
Support
If a tool misbehaves, include the browser you're using, the tool page, and what the file was - format and rough size. Don't send the file itself if it's sensitive; a description is almost always enough, since processing happens on your device.
Pro purchases
For anything about GenClean Pro - receipts, restoring your unlock on another browser, or a refund within 14 days of purchase - email from the address you purchased with. Details are in the refund policy.
Suggest a tool
The roadmap is driven by requests: the most-asked-for tool gets built next. Tell us what you'd convert, batch, or clean if it existed - one sentence is enough.