Honest answers, short and plain.
Everything people ask about GenClean's private, in-browser image tools. Something missing? Ask us directly.
Privacy & how it works
Do my images upload to GenClean?
No. Every tool runs inside your browser using local processing - the page delivers the tool as code, your device does the work, and the file never crosses the network. You can watch your browser's network tab to confirm.
How can image tools work without a server?
Modern browsers include fast image decoding and encoding (the same canvas technology games use). For formats browsers can't read natively, like HEIC and PDF, we bundle open-source decoders that also run locally.
Do the tools work offline?
Yes - once a tool page has loaded, processing needs no connection. Some decoder libraries load on first use, so open the tool once while online.
Do you keep any record of my files?
None. No uploads, no logs of file names or contents, nothing to delete later. Files exist only in your tab's memory while you work.
Free & Pro
What's actually free?
Every tool, for single files, unlimited - no daily caps, no account, nothing stamped on your output. The free tier is supported by ads.
What does GenClean Pro include?
Batch processing (queue a whole folder), one-click ZIP export, no ads anywhere, larger file limits, every future Pro tool, and the upcoming desktop app - for a one-time $9 payment. No subscription.
Is Pro really one-time? No subscription?
Really. Pay once, keep it. We'd rather have many happy one-time buyers than a subscription people forget to cancel.
How do refunds work?
14-day money-back guarantee, no hoops - email us from your purchase address. Details on the refund policy page.
Can I use Pro on multiple devices?
Yes - restore your unlock on any browser with your purchase email and license key.
Formats & limits
Which formats are supported?
JPG, PNG, and WebP across the toolkit, plus HEIC-to-JPG conversion and PDF-to-image rendering. AVIF and TIFF conversions are on the roadmap.
Is there a file size limit?
Free single-file processing supports files up to 25MB, which covers virtually all photos. Processing speed depends on your device, since your device does the work.
Does processing reduce quality?
Lossless operations (PNG output, rotation, cropping, metadata removal) preserve pixels exactly. Lossy encodes (JPG, WebP) give you a quality slider with a live preview so you decide the trade-off.
Will it work on my phone?
Yes - everything runs in a modern mobile browser. Large files take a few seconds longer on older phones.