Why Apple uses it

HEIC is a container around the HEVC video codec's still-image mode, a generation newer than JPEG's 1992 compression. Better compression means thousands more photos fit in the same storage, so Apple made it the default from iOS 11 onward.

Living with it

iPhones auto-convert to JPG in many sharing paths (Messages, Mail), which hides the problem until you use USB transfer, cloud drives, or 'attach file' flows that send the raw HEIC. The fixes: convert files to JPG when needed, or set the camera to 'Most Compatible' (Settings → Camera → Formats) to capture JPG in the first place, at the cost of storage.